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Customer Testimonials

No More Spring Noise

The springs on my garage door gave out, creating a loud banging noise. Garage Door Repair Addison technicians replaced them with extra-strength springs and gave me some helpful tips on how to maintain them to avoid future problems. Very professional service!

– Melinda, Addison ( Review)

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Additional Services

Garage Door Spring Repair
SpringGarage Door Repair Addison tackles broken torsion and extension springs, the vital components that balance your garage door. Made from high-cycle oil-tempered steel for durability, they typically last 10,000-15,000 cycles (several years). Our technicians diagnose the issue (broken spring or worn-out) and replace it with the appropriate size and type for your specific door. More on Spring Repair Service
Garage Door Opener Repair
OpenerGarage Door Repair Addison fixes malfunctioning openers (belt-drive, screw-drive, chain-drive) from top brands (LiftMaster, Chamberlain, Genie, etc.). Lasting 7-12 years, openers can experience electrical issues or worn parts. Our technicians diagnose the problem and recommend repair or replacement with a compatible, high-quality opener for lasting performance. More on Opener Repair Service
Garage Door Cable Repair
Garage Door Repair Addison repairs or replaces worn garage door cables. Made of high-strength galvanized steel, these cables typically last several years. Our technicians diagnose cable issues and fix them if possible. Otherwise, they replace the cables with high-quality galvanized steel to ensure smooth and safe garage door operation. More on Cable Repair Service
Garage Door Sensor Repair
Garage Door Repair Addison can fix your malfunctioning garage door sensors. These infrared sensors (universal or brand-specific) typically last 5-7 years. Our technicians diagnose the problem (misalignment, dirty lenses, damaged wiring) and fix it if possible. Otherwise, they replace them with high-quality sensors for continued safety and smooth operation of your garage door. More on Sensor Repair Service
Garage Door Roller Repair
Garage Door Repair Addison tackles noisy or malfunctioning rollers. We offer both nylon for quiet operation and steel for heavy-duty doors. Lasting 5-10 years, these rollers can wear out. Our technicians assess the problem and replace them with high-quality nylon or steel rollers, ensuring a smooth and quiet garage door operation. More on Roller Repair Service
Garage Door Off-Track Repair
Misaligned garage door? Garage Door Repair Addison can fix it! Our technicians tackle bent tracks (usually galvanized steel) caused by loose brackets or impacts. They’ll diagnose the issue and realign the tracks using specialized tools, ensuring your door operates smoothly and safely again. Don’t wait – call us to prevent further damage! More on Off-Track Repair Service
Gate Repair Services
Garage Door Repair Addison isn’t just doors! We fix all types of gates (swing, slide, barrier) too. Common problems include malfunctioning openers, broken hinges, or faulty sensors. Our technicians diagnose & repair the issue using high-quality parts, ensuring your gate operates securely for years to come. More on Gate Repair Service

Brands We Service

Garage Door Roller Repair Addison

Maintaining a safe and functional garage is a top priority for homeowners. Garage doors, often the largest moving part in a home, play a critical role in ensuring the safety of your family and storing your most valuable assets. However, like all mechanical systems, garage doors are not immune to wear and tear. More often than not, it’s the garage door rollers—the small wheels that help the door slide or roll up and down—that can cause big problems if they become worn or damaged.

In this comprehensive guide, we will explore the nuts and bolts (pun intended) of garage door roller repair, shedding light on everything from roller types to maintenance best practices. Whether you are a homeowner looking to tackle a repair yourself or seeking to understand the service provided by professionals like Garage Door Repair Addison, this post is tailored to help you keep your garage door operating smoothly and safely.

Understanding the Role of Garage Door Rollers

Before you can repair something, it helps to understand how it works. Garage door rollers are pivotal to the door’s functionality. They facilitate the smooth movement of the door, guiding it along the metal track as it opens and closes. Rollers come in various shapes and sizes, and the type of roller installed on your garage door depends on its design.

Types of Garage Door Rollers

There are several types of rollers commonly used in garage doors, each with its unique set of characteristics. The most prevalent types include:

  • Nylon Rollers: Known for their quiet operation, these rollers are typically the most recommended by professionals due to their ability to reduce friction and noise.
  • Steel Rollers: These are the most common and often the least expensive option. They come in various grades, with higher grades offering better longevity and performance.
  • Plastic Rollers: Usually the least expensive and least durable, plastic rollers are mostly found in lower-end garage door installations.

Signs of Roller Problems

Detrimental issues with garage door rollers can often be identified by the following signs:

  • Unusual noises, like scraping or grinding, when the garage door is in use
  • The door moving unevenly or getting stuck
  • The door jerking or vibrating as it moves along the track
  • Visible damage to the rollers, such as cracking or warping

Identifying these signs early can prevent further damage to the door and potentially hazardous situations.

DIY Roller Maintenance and Repair

Some garage door roller issues can be safely and effectively addressed by a proactive homeowner.

Assessing Roller Condition

Conducting a visual inspection of your garage door rollers is the first step in maintenance. Look for any visible signs of wear, damage, or misalignment. If you notice any of the aforementioned signs of problems, it may be time to remove and replace the damaged roller.

Replacing Rollers

Here’s a step-by-step guide on how to replace the rollers in a typical overhead garage door:

Materials Needed

  • Safety glasses
  • Gloves
  • Replacement rollers
  • Lubricant
  • Wrench set
  • Pry bar

DIY Steps

  1. Safety First: Before starting any repair, ensure that the door is completely closed and disconnect the automatic garage door opener.
  2. Disassemble the Old Rollers: Using a wrench, remove the bolts that secure the roller brackets to the door.
  3. Remove the Old Rollers: You may need a prying tool to help gently remove rollers from their brackets, especially if they are stuck or rusty.
  4. Install the New Rollers: Insert the new rollers into the bracket, then secure the bracket and rollers onto the door with the original bolts.
  5. Lubricate the Rollers: Finally, apply a lubricant to the rollers to ensure smooth operation.

Always follow the manufacturer’s instructions and, if in doubt, it is best to consult a professional.

When to Call Professionals

While DIY maintenance can help keep your garage door in good working order, there are times when professional intervention is the safest and most efficient route.

Advanced Repair Jobs

If your garage door roller repair requires advanced skills or additional parts beyond the rollers themselves, it’s a job best left to professionals. Attempting complex repairs without the requisite knowledge and tools can be dangerous and may lead to more extensive—and expensive—repair work.

Professional Inspection

Regular inspections from a reputable garage door service like Garage Door Repair Addison can help catch roller issues before they escalate. Professionals have the training and experience to identify and rectify problems that may not be evident to the untrained eye.

Safety and Liability

Garage doors can be extremely heavy and operated under significant tension. Any repair work, whether DIY or done by a professional, carries inherent risks. Professionals have the safety protocols and insurance to protect both themselves and their clients against any accidents or property damage.

The Dangers of Neglecting Roller Repair

Ignoring garage door roller issues can lead to serious problems, not just for your door’s operation, but also for the safety of your household.

Structural Integrity

Rollers are a vital component of your garage door’s structural integrity. Worn-out or damaged rollers can cause the door to fall out of alignment or off the track, posing a significant risk of injury or property damage.

Automatic Opener Damage

If you have an automatic garage door opener, malfunctioning rollers can put added strain on the system, potentially leading to damage that requires costly repairs or a full replacement of the opener.


A malfunctioning garage door is an open invitation to would-be burglars. By ensuring that your rollers are in top condition, you help maintain the security of your home and belongings.

The Role of Professional Services

For complex garage door issues, a professional service is an invaluable resource.

Repair Process

Professional garage door repair services have a streamlined process for identifying the problem, sourcing the necessary parts, and completing the repair efficiently and effectively.


With their extensive experience, professionals can quickly assess the root cause of your roller issues and recommend the best course of action, whether that involves repair or replacement.

Warranty and Guarantees

Reputable services often provide warranties or guarantees on their work, giving you peace of mind that the repair is done properly and that you have recourse if issues persist.

The Addison Difference

In a crowded market of garage door repair services, Garage Door Repair Addison aims to stand out.

Commitment to Excellence

With a team of highly skilled technicians and a commitment to using only the highest quality materials, Addison prides itself on delivering excellence in every repair job.

Safety First

Addison places a high priority on safety, ensuring that all repair work is carried out with the utmost care and in accordance with industry standards.

Customer Satisfaction

Addison values your satisfaction above all else, and their customer-friendly approach guarantees that your repair experience is as stress-free as possible.

In Summary

Your garage door is a critical element of your home’s infrastructure and security. At the heart of its performance are the rollers, ensuring smooth and safe daily operation. Understanding how to assess and maintain your rollers can save you time, money, and potentially, injury. While some roller issues can be addressed through simple DIY fixes, complex problems underscore the need for professional repair services.

By recognizing the importance of garage door maintenance and being proactive in addressing roller issues, you’re not just ensuring the longevity of your garage door, but also the safety and security of your home. Whether you opt for a DIY approach or seek the expertise of a professional, taking care of your garage door rollers is a task no homeowner can afford to overlook. With the support of a reliable garage door company like Garage Door Repair Addison, you can rest assured that your roller repair needs are in good hands.